1.Deposits must be paid at least 2 days before work is carried out and deposits are non refundable unless throw fault of our own .  

2. Extra charge will be required if traveling through the congestion charge zone and Extra fuel charges may apply when travelling outside M25.  

3. Parking and parking fees must be arranged by the customer. Any parking fines must be paid by the customer to the Driver on completion of the job. 

4. Payments must be made by pay pal ,credit card,cash or cheque at completion of the job and a deposit maybe required. 

5. Job arrival times are estimated. Estimated times are not guaranteed and any work taking longer than estimated is chargeable. Although we always do our best to be on time, circumstances out of our control may cause some delays. 

6. Other than by reason of our own negligence, we will not be held liable for the cost that may arise from any damaged goods. Any damage must be  must be pointed out to the removal operators while on site. Any damage noticed after the removal men have left the job will not be liable by us and not covered by any of our insurances.   

7. Work not included in the quote: Unless agreed by us in writing or verbally, we will not: - Dismantle or assemble unit or system furniture (flat-pack), fitments or fittings. - Disconnect, reconnect, dismantle or re-assemble appliances, fixtures, fittings or equipment take up or lay fitted floor coverings. - Move items from or to a loft, unless properly lit and floored and safe access is provided.  

8. Your responsibility: It will be your sole responsibility to: - Take all reasonable steps to ensure that nothing that should be removed is left behind and nothing is taken in error. - Prepare adequately and stabilize all furniture, appliances or electronic equipment prior to their removal and empty all contents. - Additional charges may arise from failure to discharge these responsibilities.  

9. Our responsibility: It is our responsibility to deliver your goods to you, undamaged by undamaged we mean in the same condition as they were packed, made ready for transportation or otherwise.

10. Our quotes: are not fixed prices but are based on the information you give and if at the time of work the quote is found to be in-accurate the cost of the quote will increase to meet the demand of the work.

11. Damage cause: by accident or fault of our own any damage caused by the removal men or removal and transport of your goods must be pointed out to the removal operators while on site. Any damage noticed after the removal men have left the job will not be liable by us and not covered by any of our insurances. 

12. court of law.by using our services you the customer agree to all terms and conditions stated on this page of our website and when requesting any other service provided by us.

13. subject to change: our terms and conditions are subject to changes and updates to comply with our service regulations and obligations without prior notice to our old and new customers

14.we charge £20 per month for all outstanding payments and in some cases extra admin fees and payment charges are the customers responsibility once all work is complete 

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